Unable to Connect to Ganglion Board Macbook

[egecer]

Problem

We have the two ganglion boards to match with the EEG Headband and BLE112 dongles.
OpenBCI_GUI is installed and seems to run without any problems, it is only when I click on to connect to the Ganglion Board via the dongle, neither of the devices seem to appear.
Perhaps important to mention, I am using a USB-C to USB-A converter to insert the dongle.
I did my best to follow the posts in this forum but couldn't sort out the issue.
I imagine it is not the hardware which is problematic as neither of the boards seem discoverable via bluetooth but perhaps a problem with the Mac compatibility.

P.S. I updated the Ganglion Board drivers, and unfortunately it didn't solve the issue.

We are running a time-sensitive project so a fast response would be much appreciated.

Expected

In a perfect world, what do you expect to happen:
Boards are detected by the OpenBCI_GUI

Operating System and Version

I am running into this problem with a MacBook Pro, System MacOS Sonoma 14.4.1 (23E224)

GUI Version

The version is displayed on startup and at the top of every Console Log.

OpenBCI_GUI v5.2.2

Are you running the downloaded app or from Processing/VSCode?

The downloaded app

Type of OpenBCI Board

Ganglion

Console Log and Screenshots

Paste any relevant text from the console window here, as well as any helpful screenshots of the GUI.