Integration stops pulling data from optimizers

[olizafiro]

Hi, since a couple of days, the integration stops pulling data from the optimizers. Once reloaded, the data are collected again but what seemed to be an isolated occurence happened already a couple of times in a few hours. I didn't change any specific setup to HA neither install an integration that could have led to this behavior except the last update to 2024.6.4 that I installed recently. Thanks for advices and if more info are needed, happy to support.

[gianlucasullazzo]

Hi, same here. It works for some minutes after reload and then values went to 0 soon. No logs (it seems)

[olizafiro]

Hi, All good today so far. Maybe just isolated issue.

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Sent from my iPad On Jun 27, 2024, at 12:28 PM, gianlucasullazzo ***@***.***> wrote:  Hi, same here. It works for some minutes after reload and then values went to 0 soon. No logs (it seems) — Reply to this email directly, view it on GitHub<#73 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BHY3QENMVURENFTZIBXE45DZJPSL3AVCNFSM6AAAAABJ6V4L5GVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOJUGMZTINZWGQ>. You are receiving this because you authored the thread.Message ID: ***@***.***>

[ian-morgan99]

I have seen this happens to me in the UK, every time there is a bright sunny day.
I believe this is a constraint on the SolarEdge server with lots of users checking simultaneously, but I have no means to validate this theory.
Where might it be possible to see any logs to explore the theory ?

[Obelix74Git]

Same problem here. Yesterday was A very sunny day and I received all day the values. Today is a normal day but didn’t receive anything yet also not in the early morning.
The SolarEdge portal itselfs and HA SolarEdge plug-in are werking fine.
If I look to the logs it juist doesn’t see any value.