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When an end-user signs in and their device's clock is not sync'd with an accurate time server, they can experience an issue such as "credentials_expired". This occurs because a token is created using the time of their device as specified in this community post: https://community.auth0.com/t/the-credentials-has-expired-error-on-mfa-page/89005
Is there a way that we can create the token using a "current time" value that is sent down from the server, rather than obtained from the end-user's device? This would eliminate these errors that users experience and remove the reliance on their device's clock to be accurately sync'd with a server.
Reproduction
Sign in as a user who is flagged to be enrolled in MFA. After successfully authenticating, they will receive the "credentials_expired" error, where they were expected to be taken to MFA enrollment.
Environment
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Other relevant versions (language, server software, OS, browser):
any browser
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The text was updated successfully, but these errors were encountered:
Description
When an end-user signs in and their device's clock is not sync'd with an accurate time server, they can experience an issue such as "credentials_expired". This occurs because a token is created using the time of their device as specified in this community post:
https://community.auth0.com/t/the-credentials-has-expired-error-on-mfa-page/89005
Is there a way that we can create the token using a "current time" value that is sent down from the server, rather than obtained from the end-user's device? This would eliminate these errors that users experience and remove the reliance on their device's clock to be accurately sync'd with a server.
Reproduction
Sign in as a user who is flagged to be enrolled in MFA. After successfully authenticating, they will receive the "credentials_expired" error, where they were expected to be taken to MFA enrollment.
Environment
The text was updated successfully, but these errors were encountered: