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[CAIA Intake] 10-10 Health Enrollment: EZ submission failure email #93979

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jessicastump opened this issue Sep 30, 2024 · 5 comments
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CAIA Intake Used to filter and sort intakes on the CAIA board sitewide CAIA sitewide content CAIA content work sitewide content-product support

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@jessicastump
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Related to work: [CAIA Intake] 10-10 Health Enrollment: EZR submission failure email #93761

A similar email has been implemented on the 10-10EZ form, want to ensure content aligns between the two forms.

cc @aliyahblackmore

@NaomiPMC
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NaomiPMC commented Oct 1, 2024

@DanielleThierryUSDSVA to followup with @laurwill and @aliyahblackmore on how to approach silent failure email population.

@aliyahblackmore
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Update here:

I'll plan to share a draft during our weekly sync with Danielle.

I think that we can add the "in progress" label to this intake cc: @strelichl.

And I'll open up a content task ticket tomorrow.

@aliyahblackmore
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Update here:

  • We chatted with Danielle yesterday
  • I'm moving this to "In progress"
  • I'll share the content recommendations with the product team before EOD tomorrow.

@aliyahblackmore
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Hi folks! @jessicastump

The content recommendations for the EZ silent failure email are in Figma.

As mentioned this afternoon, the content updates in Figma are closely aligned with the ongoing CAIA work with VA notify and the design system folks around templates for these emails.

@strelichl strelichl added the CAIA Intake Used to filter and sort intakes on the CAIA board label Oct 8, 2024
@aliyahblackmore
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Update here:

The product team shared some updates to the recovery step. I'll review the content again and adjust accordingly.

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