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Veteran-facing Services Platform (VSP)

This platform directory contains everything you need to know about Platform as a VFS Team building something on VA.gov. It includes details on the tools and services Platform offers, and . administrative content such as onboarding documents, policies, work norms, processes and how to work with the VSP teams.

• If you are looking for documentation on VA.gov user-facing applications and content, please see /products.
• If you are looking for information on the teams currently building on VSP, please see /teams.

About VSP

• Learn about VSP

Working with VSP

• Getting Started with VSP
• Onboarding
• Policies and Work Norms

Practice Areas

• Accessibility and 508 Compliance
• Analytics and Insights
• Call Center
• Content
• Design
• Engineering
• Information Architecture
• Operations
• Product Management
• Quality Assurance
• Triage
• User Research