Cyberduck Crashes when I Upload a File into BigCommerce #16003
Comments
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Hi, can you share the bookmark configuration window for that particular bookmark? Edit: |
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Thank you! I will go ahead and try the update, is this what you were looking for? If not could you send a picture to me of what you are looking for? It crashes as soon as I click the transfers tab now. |
Clear out the folder |
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Hi, I went ahead and cleared out all of the incomplete transfers out of the folder, and it did not end up working. I have cleared the incomplete transfers out of the folder and updated cyberduck multiple times now and it is still crashing. Here is the Crash Report [General Info] Application: Cyberduck User Explanation: User said ""[Exception Info 1] Top-level Exception [Assembly Info] mscorlib, Version=4.0.0.0 [System Info] Operating System Machine |
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I have only been clearing out the incomplete transfers out of the folder in fear of losing the files that have been successfully uploaded to the website. What should I try next? |
We are trying to extract the file icon from some of your transfers, and that crashes. Can you move the remaining transfers one by one out of the transfers folder (you may create a backup folder, and move them back, after identifiying the bad one), and when you found the culprit, send us the offending transfer file(s) to [email protected]? You won't loose any files uploaded to your servers, this is just a history of past transfers. |
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Thank you so much I have a two questions before I send the offending Transfer Files.
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For
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Over the past month I have been having problems with Cyberduck crashing when I go to upload files. I reported a bug a few weeks ago and was told to delete all of the incomplete transfers out of Cyberduck and also my computer. I did this and it worked and I was able to transfer files without having any problems.
However, I recently updated Cyberduck and am having more problems with it crashing when I upload files. I checked and deleted all of the incomplete transfers and it is continuing to crash when I go to upload files. I am wondering what I can do to solve this problem?
Here is the Crash Report:
[General Info]
Application: Cyberduck
Version: 8.5.8.39606
Region: English (United States)
Date: 7/25/2023
Time: 1:32 PM
User Explanation:
User said ""
[Exception Info 1]
Top-level Exception
Type: java.lang.IllegalArgumentException
Message: Illegal character in authority at index 8: https://WebDAV (HTTPS/SSL)/dav
Source: IKVM.OpenJDK.Core
Stack Trace: at java.net.URI.create(String str)
at ch.cyberduck.core.shared.DefaultUrlProvider.toUrl(Path file)
at ch.cyberduck.core.vault.registry.VaultRegistryUrlProvider.toUrl(Path file)
at ch.cyberduck.core.DefaulPromptUrlProvider.isSupported(Path file, Type type)
at Ch.Cyberduck.Ui.Core.Commands.Command.Validate()
at Ch.Cyberduck.Ui.Core.Commands.Validate()
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Ch.Cyberduck.Ui.Winforms.BaseForm.ShowDialog(IView owner)
at Ch.Cyberduck.Ui.Controller.BrowserController.View_OpenConnection()
at Ch.Cyberduck.Ui.Core.Commands.Command.<>c__DisplayClass6_0.<.ctor>b__1(Object s, EventArgs e)
at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
at System.Windows.Forms.ToolStripButton.OnClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ToolStrip.WndProc(Message& m)
at Ch.Cyberduck.Ui.Winforms.Controls.ClickThroughToolStrip.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Inner Exception 1
Type: java.net.URISyntaxException
Message: Illegal character in authority
Source: IKVM.OpenJDK.Core
Stack Trace: at java.net.URI.Parser.fail(String , Int32 )
at java.net.URI.Parser.parseAuthority(Int32 , Int32 )
at java.net.URI.Parser.parseHierarchical(Int32 , Int32 )
at java.net.URI.Parser.parse(Boolean )
at java.net.URI..ctor(String str)
at java.net.URI.create(String str)
[Assembly Info]
mscorlib, Version=4.0.0.0
System.Windows.Forms, Version=4.0.0.0
System, Version=4.0.0.0
System.Drawing, Version=4.0.0.0
Cyberduck.Core.Native, Version=8.5.8.39606
System.Memory, Version=4.0.1.1
Cyberduck.Core.Refresh, Version=8.5.8.39606
System.Core, Version=4.0.0.0
System.ServiceModel, Version=4.0.0.0
StructureMap, Version=2.6.4.0
Splat, Version=14.1.0.0
Cyberduck.Core, Version=8.5.8.39606
ObjectListView, Version=2.9.1.1072
CustomOpenFileFolderDialog, Version=0.0.0.0
WindowsFormsIntegration, Version=4.0.0.0
IKVM.OpenJDK.Core, Version=8.0.312.7
System.Design, Version=4.0.0.0
System.Runtime.CompilerServices.Unsafe, Version=6.0.0.0
Cyberduck.Bonjour.Native, Version=8.5.8.39606
System.Reactive, Version=5.0.0.0
System.Security, Version=4.0.0.0
Cyberduck.Protocols, Version=8.5.8.39606
ReactiveUI, Version=17.1.0.0
PresentationFramework, Version=4.0.0.0
Cyberduck.Importer, Version=8.5.8.39606
System.Xml, Version=4.0.0.0
Cyberduck.Bonjour, Version=8.5.8.39606
IKVM.Runtime, Version=8.0.312.7
PresentationCore, Version=4.0.0.0
ReactiveUI.Wpf, Version=17.1.0.0
Cyberduck.Cryptomator, Version=8.5.8.39606
IKVM.OpenJDK.Security, Version=8.0.312.7
IKVM.OpenJDK.Text, Version=8.0.312.7
System.Web, Version=4.0.0.0
Windows.Services.Store.StoreContract, Version=4.0.0.0
[System Info]
Operating System
-Microsoft Windows 10 Pro
--CodeSet = 1252
--CSDVersion =
--CurrentTimeZone = -240
--FreePhysicalMemory = 11664336
--OSArchitecture = 64-bit
--OSLanguage = 1033
--ServicePackMajorVersion = 0
--ServicePackMinorVersion = 0
--Version = 10.0.19044
Machine
-INTERN-3
--Manufacturer = LENOVO
--Model = 11D1000NUS
--TotalPhysicalMemory = 16878100480
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