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Fixed endless refresh loop #1

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Fixed endless refresh loop #1

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170 changes: 92 additions & 78 deletions method.js
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Original file line number Diff line number Diff line change
@@ -1,84 +1,98 @@
const newRequestUrl = "https://MYCOMPANY.zendesk.com/hc/en-us/requests/new"
// generic function to push users without an organisation or forms for that organisation to a default template
function pushToDefaultForm() {
const defaultformurl = `${newRequestUrl}?ticket_form_id=DEFAULTTICKETID`;
if (!window.location.toString().includes(defaultformurl)) {
// Redirect to Default Form
window.location = defaultformurl;
}
hideFormDropdown();
$(document).ready(function() {
const newRequestUrl = "https://MYCOMPANY.zendesk.com/hc/en-us/requests/new"
//if we are not at the request submit page remove marker if exists and exit
if (!(window.location.toString().includes("requests/new"))) {
localStorage.removeItem("zd_form");
return;}
//if we are on new request page, check if we chosen the correct form ID already if so hide select and exit
if (localStorage.getItem("zd_form")) {
hideFormDropdown();
return;}

// generic function to push users without an organisation or forms for that organisation to a default template
function pushToDefaultForm() {
const defaultformurl = `${newRequestUrl}?ticket_form_id=DEFAULTTICKETID`;
if (!window.location.toString().includes(defaultformurl)) {
// Redirect to Default Form
window.location = defaultformurl;
}

// generic function to hide the dropdown if only one option
function hideFormDropdown(){
$(".request_ticket_form_id").hide();
}

//if user has no organisation, show the default form
if (HelpCenter.user.organizations.length === 0) {
pushToDefaultForm();
} else {
// Loop over the organisations a user belongs to building up a list of all the tags (form ids) they can see
const organisationForms = []
HelpCenter.user.organizations.forEach(function (organization) {
organization.tags.forEach(function (tag) {
organisationForms.push(tag);
});
hideFormDropdown();
}

// generic function to hide the dropdown if only one option
function hideFormDropdown(){
$(".request_ticket_form_id").hide();
}

//if user has no organisation, show the default form
if (HelpCenter.user.organizations.length === 0) {
localStorage.setItem("zd_form", "loaded");
pushToDefaultForm();
} else {
// Loop over the organisations a user belongs to building up a list of all the tags (form ids) they can see
const organisationForms = []
HelpCenter.user.organizations.forEach(function (organization) {
organization.tags.forEach(function (tag) {
//var re= new RegExp(/^$|\d{14}$/);
//check if tag is an ID, yeah only length based, but for some reson regex didn't worked for me
if(tag.length === 14) {
organisationForms.push(tag);
}
});
// if a user has organisations but no form ids associated, panic and push them to the default form
if (organisationForms.length === 0) {
// Redirect to Default Form
pushToDefaultForm();
} else {
// keep checking the dropdown exists every 100ms until it does
let checkExist = setInterval(function () {
if ($("a.nesty-input").length) {
clearInterval(checkExist);
$("a.nesty-input").each(function () {
// get the all the possible form options (for everyone not just this user)
const options = document
.getElementById("request_issue_type_select")
.getElementsByTagName("option");
const optionsToRemove = [];
const optionsAvaliable = [];
// loop over the options backwards (so as not to affect the list),
// removing the options the user shouldn't be able to see
for (var i = options.length - 1; i > 0; i--) {
let value = options[i].value;
// check if the form id for this option is one the user can see
const userHasForm = organisationForms.findIndex(function (id) {
return value === id;
}) > -1;
// if the user cannot see the form store it in a list of ids
// the user cannot see and remove that option
if (!userHasForm) {
optionsToRemove.push(value);
$(`option[value='${value}']`).each(function () {
$(this).remove();
});
} else {
optionsAvaliable.push(value)
}
});
// if a user has organisations but no form ids associated, panic and push them to the default form
if (organisationForms.length === 0) {
// Redirect to Default Form
localStorage.setItem("zd_form", "loaded");
pushToDefaultForm();
} else {
if ($("a.nesty-input").length) {
$("a.nesty-input").each(function () {
// get the all the possible form options (for everyone not just this user)
const options = document
.getElementById("request_issue_type_select")
.getElementsByTagName("option");
const optionsToRemove = [];
const optionsAvaliable = [];
// loop over the options backwards (so as not to affect the list),
// removing the options the user shouldn't be able to see
for (var i = options.length - 1; i > 0; i--) {
let value = options[i].value;
// check if the form id for this option is one the user can see
const userHasForm = organisationForms.findIndex(function (id) {
return value === id;
}) > -1;
// if the user cannot see the form store it in a list of ids
// the user cannot see and remove that option
if (!userHasForm) {
optionsToRemove.push(value);
$(`option[value='${value}']`).each(function () {
$(this).remove();
});
} else {
optionsAvaliable.push(value)
}
if (optionsAvaliable.length === 1){
const formurl = `${newRequestUrl}?ticket_form_id=${optionsAvaliable[0]}`;
if (!window.location.toString().includes(formurl)) {
// Redirect to Default Form
window.location = formurl;
}
hideFormDropdown();
}
if (optionsAvaliable.length === 1){
const formurl = `${newRequestUrl}?ticket_form_id=${optionsAvaliable[0]}`;
if (!window.location.toString().includes(formurl)) {
// Redirect to Default Form
localStorage.setItem("zd_form", "loaded");
window.location = formurl;
}
// every time the user clicks a weird popup happens with a list of options,
// this needs removing down to only those the user can see each time they click,
// so use the stored list of options to remove loop over these
// removing each one
$(this).bind("click", function () {
optionsToRemove.forEach(function (id) {
$((`#${id}`)).remove();
});
hideFormDropdown();
}
// every time the user clicks a weird popup happens with a list of options,
// this needs removing down to only those the user can see each time they click,
// so use the stored list of options to remove loop over these
// removing each one
$(this).bind("click", function () {
optionsToRemove.forEach(function (id) {
$((`#${id}`)).remove();
});
})
}
}, 100);
}
});
})
}
}
}
});