Unknown encoding 'console_out'

[Bahaa80]

Good evening,

Thank you for this useful application. I came by accident to use it and I was trying to follow the instructions in the manual on my own files but that didn't work so I tried it using the tutorial file attached to the application, but I got the same errors. I installed strawberry perl but it didn't work, I used the compiled release from here. but I keep getting this error.
Could you please help me solve this problem??
I did a pre processing of the document, I got that table with a graph of how much every word was mentioned in the file.

Thank you very much.
Bahaa.

Error Message
Unknown encoding 'console_out' at /<C:\khcoder3\kh_coder.exe>kh_r_plot.pm line 241
__________ Traceback
--- Begin Traceback ---
Unknown encoding 'console_out' at /<C:\khcoder3\kh_coder.exe>kh_r_plot.pm line 241

Carp::croak at /<C:\khcoder3\kh_coder.exe>Carp.pm line 100
Encode::decode at /<C:\khcoder3\kh_coder.exe>Encode.pm line 214
kh_r_plot::new at /<C:\khcoder3\kh_coder.exe>kh_r_plot.pm line 241
plotR::network::new at /<C:\khcoder3\kh_coder.exe>plotR/network.pm line 155
gui_window::word_netgraph::calc at /<C:\khcoder3\kh_coder.exe>gui_window/word_netgraph.pm line 432
gui_window::word_netgraph::ANON at /<C:\khcoder3\kh_coder.exe>gui_window/word_netgraph.pm line 147
Tk callback for .toplevel.button1
Tk::ANON at /<C:\khcoder3\kh_coder.exe>Tk.pm line 251
Tk::Button::butUp at /<C:\khcoder3\kh_coder.exe>Tk/Button.pm line 175

(command bound to event)

Console
kh_r_plot: Loading Cairo...
Statistics::R::Bridge::pipe::read_processR, Sleep and Retry!
Statistics::R::Bridge::pipe::read_processR, Retry:
Loading required package: Rcpp
Loading required package: RColorBrewer
Non-function objects are not currently inserted (not traceable): .packageName
Modified functions inserted through trace(): wordlayout
Warning: package 'ggplot2' was built under R version 3.1.3
Warning: package 'ggnetwork' was built under R version 3.1.3
Loading required package: sna
Warning: package 'sna' was built under R version 3.1.3
sna: Tools for Social Network Analysis
Version 2.3-2 created on 2014-01-13.
copyright (c) 2005, Carter T. Butts, University of California-Irvine
For citation information, type citation("sna").
Type help(package="sna") to get started.

Attaching package: 'sna'

The following objects are masked from 'package:igraph':

%c%, betweenness, bonpow, closeness, degree, dyad.census, evcent,
hierarchy, is.connected, neighborhood, triad.census

---

To Reproduce
Steps to reproduce the behavior:

1. Go to 'Tools>words>Co-occurrence network'
2. Click on 'OK'
3. Wait while processing...
4. See error

Expected behavior
I expected to see a tree of the words as in the example. I even used the same Anne.xls file to get the same results in the tutorial but i got this error.

What happens if you perform the same operation with the tutorial file (Anne.xls)
Can you get the intended result with tutorial data files? Or you get the same error? Please use "Anne.xls" in "tutorial_en" folder to test it out.
I get the same results, I was basically training and learning.

Files to Reproduce the Error
It can be produced by "Anne.xls".

Screenshots
If applicable, add screenshots to help explain your problem.

Version number of KH Coder
3.Alpha. 17b [Perl 5.14.2, Perl/TK 804 03]

OS
Windows 10
Additional context
Add any other context about the problem here.

[ko-ichi-h]

Hello,

Can you paste the full console output when you start KH Coder? Or can you attach the screenshot of console when you start KH Coder? It's something like this:

Also, can you tell me your system locale configuration? You can see this configuration in region settings panel:
https://www.isunshare.com/windows-10/change-system-locale-in-windows-10.html

[ko-ichi-h]

If you don't understand what I wrote, please let me know.

[Bahaa80]

I am so sorry that I didn't reply earlier, I was a little busy away from it, I tried your solution and it actually worked after changing the location and the default language configuration to English.
Thank you very much for reply, I really appreciate it.

[ko-ichi-h]

It's OK. Thank you very much for telling us the result.

Would you tell me what was your system locale (default language) when you get the error?

[Bahaa80]

The system was set to use Arabic as default language and the location was set to Saudia Arabia due to the compatibility issues with old apps that were only meant to work under Saudia Arabia settings. Although the interface was in English.

[ko-ichi-h]

Thank you! It helps!