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Analysis of corporate communication

Analysis of corporate communication is my thesis work which - in addition to strategic and analytical overviews about Business Intelligence solutions - designs and implements a dedicated BI system for analyzing communication channels.

The system can be integrated with various channels - eg: e-mail, UCC and traditional telephony systems - via standardized connectors and allows analysts to inspect, correlate and visualize conversations topics, threads and relations among groups and users in various forms and details.

Implementation

The system uses Oracle DB and Oracle BI with a custom designed star-scheme for OLAP to support the .NET WCF backend services to provide context analysis. An example communication channel integration was implemented via a JavaMail collector to process andfeed e-mail messages. I also developed a full .NET desktop app with powerful graph visualizations and context-relation analysis capabilities.

The document and source-code of my thesis was published in 2010 at BME Department of Telecommunications and Media Informatics.

Contents

  • Binaries - Built and submitted thesis binaries
  • Docs - Thesis document and resources
  • References - Original 3rd party libraries referenced
  • Screenshots - Basic screens of the running system
  • Scripts - OLTP, OLAP schemas and data-seeder scripts
  • Sources - .NET C# and and Java EE projects

Remarks

Special thanks to my university consultant, Zsolt Kardkovács.