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[Bug]: Cron "Some jobs have not been executed since X days." even though cron.php run every 5 minutes #46149

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vasyugan opened this issue Jun 26, 2024 · 2 comments
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0. Needs triage Pending check for reproducibility or if it fits our roadmap 29-feedback bug

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@vasyugan
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vasyugan commented Jun 26, 2024

⚠️ This issue respects the following points: ⚠️

Bug description

Nextcloud says that some background jobs have not been executed since 6 days, even though cron.php is executed by www-data every 5 minutes.
grafik
Furthermore, changing the cron mode to webcron also fails:

occ background:webcron

In AppConfig.php line 823:
                                                          
 conflict between new type (mixed) and old type (string)  
                                                          

background:webcron

When I manually execute sudo -u www-data php -f cron.php, the command exits immediately

Steps to reproduce

I have no idea how to reproduce this. The error just occurred after migrating this nextcloud instance from another server.

Expected behavior

should just work™.

Installation method

Community Web installer on a VPS or web space

Nextcloud Server version

29

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.2

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Upgraded to a MAJOR version (ex. 22 to 23)

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Configuration report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "cloud.***.***"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "29.0.3.4",
        "overwrite.cli.url": "https:\/\/cloud.***.***",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "default_phone_region": "DE",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "forcessl": true,
        "filelocking.enabled": true,
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.local": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "timeout": 0
        },
        "activity_use_cached_mountpoints": "true",
        "htaccess.RewriteBase": "\/",
        "default_language": "de",
        "maintenance_window_start": 1,
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpmode": "smtp",
        "mail_sendmailmode": "smtp",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false
    }
}

List of activated Apps

Enabled:
  - activity: 2.21.1
  - admin_audit: 1.19.0
  - announcementcenter: 6.8.1
  - bruteforcesettings: 2.9.0
  - calendar: 4.7.6
  - circles: 29.0.0-dev
  - cloud_federation_api: 1.12.0
  - collectives: 2.12.0
  - comments: 1.19.0
  - contacts: 6.0.0
  - contactsinteraction: 1.10.0
  - dashboard: 7.9.0
  - dav: 1.30.1
  - deck: 1.13.0
  - federatedfilesharing: 1.19.0
  - federation: 1.19.0
  - files: 2.1.0
  - files_antivirus: 5.5.5
  - files_downloadlimit: 2.0.0
  - files_external: 1.21.0
  - files_fulltextsearch: 29.0.0
  - files_pdfviewer: 2.10.0
  - files_reminders: 1.2.0
  - files_sharing: 1.21.0
  - files_trashbin: 1.19.0
  - files_versions: 1.22.0
  - firstrunwizard: 2.18.0
  - forms: 4.2.4
  - fulltextsearch: 29.0.0
  - fulltextsearch_elasticsearch: 29.0.1
  - groupfolders: 17.0.1
  - impersonate: 1.16.0
  - logreader: 2.14.0
  - lookup_server_connector: 1.17.0
  - nextcloud_announcements: 1.18.0
  - notes: 4.10.0
  - notifications: 2.17.0
  - notify_push: 0.6.12
  - oauth2: 1.17.0
  - password_policy: 1.19.0
  - photos: 2.5.0
  - polls: 7.1.2
  - privacy: 1.13.0
  - provisioning_api: 1.19.0
  - recommendations: 2.1.0
  - related_resources: 1.4.0
  - richdocuments: 8.4.3
  - serverinfo: 1.19.0
  - settings: 1.12.0
  - sharebymail: 1.19.0
  - support: 1.12.0
  - survey_client: 1.17.0
  - suspicious_login: 7.0.0
  - systemtags: 1.19.0
  - tables: 0.7.3
  - tasks: 0.16.0
  - text: 3.10.1
  - theming: 2.4.0
  - twofactor_backupcodes: 1.18.0
  - twofactor_nextcloud_notification: 3.9.0
  - twofactor_totp: 11.0.0-dev
  - updatenotification: 1.19.1
  - user_retention: 1.12.1
  - user_status: 1.9.0
  - viewer: 2.3.0
  - weather_status: 1.9.0
  - workflowengine: 2.11.0
Disabled:
  - encryption: 2.17.0
  - files_confidential: 3.0.1
  - user_ldap: 1.20.0

Nextcloud Signing status

No errors have been found.

Nextcloud Logs

{"reqId":"kMLMW91cDBGUV9u4J0PX","level":2,"time":"2024-06-26T19:30:02+00:00","remoteAddr":"","user":"--","app":"files","method":"","url":"--","message":"User *** still has unscanned files after running background scan, background scan might be stopped prematurely","userAgent":"--","version":"29.0.3.4","data":{"app":"files"}}

Additional info

Manually running occ files:scan for the user in question doesn't change anything

@vasyugan vasyugan added bug 0. Needs triage Pending check for reproducibility or if it fits our roadmap labels Jun 26, 2024
@vasyugan
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OK, this looks like a duplicate of #45083

@joshtrichards
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joshtrichards commented Jun 27, 2024

See #45083 (comment) if you need to toggle the mode in the meantime for a workaround.

I guess close this out once you're comfortable it's covering the same territory as that issue. :-)

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