Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Portmaster Network Activity gets stuck on "Loading Chart" and doesn't show any network activity #1595

Open
netExtra opened this issue Jun 24, 2024 · 1 comment
Labels
bug TYPE: a report on something that isn't working needs debug info ATTRIBUTE: this issue requires debug info to continue handling it

Comments

@netExtra
Copy link

Windows 10

What happened:
Install application. Select Network Activity

What did you expect to happen?:
Network Activity Chart appears but it doesn't. Instead stuck on "Loading Chart". Screenshot attached

How did you reproduce it?:
Works on initial install, but after a short time stops working. Even restarting doesn't work. Only way to fix is to reinstall the application.

Logs attached
Screenshot 2024-06-24 at 18 28 36

-->
2024-06-24-17-36-47.error.log
2024-06-24-17-36-47.log
2024-06-24-15-27-26.log

@netExtra netExtra added the bug TYPE: a report on something that isn't working label Jun 24, 2024
@Raphty Raphty added the needs debug info ATTRIBUTE: this issue requires debug info to continue handling it label Jun 25, 2024
Copy link

Hey @netExtra, thank you for raising this issue with us.

After a first review we noticed that we will require the Debug Info for further investigation. However, you haven't supplied any Debug Info in your report.

Please collect Debug Info from Portmaster while the reported issue is present.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug TYPE: a report on something that isn't working needs debug info ATTRIBUTE: this issue requires debug info to continue handling it
Projects
None yet
Development

No branches or pull requests

2 participants