Generate log for troubleshooting

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Subhra Das Gupta edited this page Jul 2, 2020 · 2 revisions

Befor doing these steps you should exit XDM if its already running. To exit XDM goto File->Exit from XDM window.

After you are successfully able to start XDM with logging enabled, please reproduce the bug, so that errors appear in the log

If you are on Windows:

Open command prompt from the start menu (type cmd to search in start menu)
After command prompt opens, type C: and press Enter
Then type cd "C:\Program Files (x86)\XDM" and press Enter.
If it shows error like folder does not exists then type cd "C:\Programs Files\XDM"
Now type "java-runtime\bin\java" -jar xdman.jar

On Linux:

Open terminal
type cd /opt/xdman
jre/bin/java -jar xdman.jar

On Mac OS X:

Open terminal from Applications->Utilities
Type cd /Applications/xdm.app/Contents/MacOS/
jre/bin/java -jar xdman.jar