Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Solicit user feedback in specific circumstances #884

Open
grumpyinca opened this issue Nov 20, 2023 · 1 comment
Open

Solicit user feedback in specific circumstances #884

grumpyinca opened this issue Nov 20, 2023 · 1 comment
Assignees
Milestone

Comments

@grumpyinca
Copy link
Contributor

grumpyinca commented Nov 20, 2023

It would be helpful to acquire more feedback from users.

Develop a mechanism for gathering feedback that allows users to remain anonymous (doesn't depend on email). Perhaps this could be something as simple as a pop-up that provides a sentence or two of explanatory text and then provides a text entry box. "Send" and (Close? Cancel?) buttons at the bottom. The captured text can be recorded in the usage log.

Versions of this pop-up, each with unique introductory text, might be triggered when:

  • the user switches away from the app (BeforeUnload)
  • the user requests multiple searches with no forward progress
  • the user reaches a specific number of specific operations (Search, or Seek, File : Save, etc.)
  • {other?}

It may be desirable to have a utility that extracts feedback from the log.

@grumpyinca grumpyinca added this to the ODOP 5.0 milestone Nov 20, 2023
@grumpyinca grumpyinca self-assigned this Nov 20, 2023
@grumpyinca grumpyinca changed the title Solicit feedback in specific circumstances Solicit user feedback in specific circumstances Nov 20, 2023
@grumpyinca
Copy link
Contributor Author

See #772.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

1 participant