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cannot recover unisat wallet address with 12 word recovery phrase #161

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kanchaab opened this issue Mar 11, 2024 · 18 comments
Open

cannot recover unisat wallet address with 12 word recovery phrase #161

kanchaab opened this issue Mar 11, 2024 · 18 comments

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@kanchaab
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I created a Unisat wallet and transferred crypto to the wallet. then after sometime when i try to recover my wallet with the 12 words directly copied and pasted from the unisat extension, it takes me to a different wallet address. tried everything created more than 300 new wallet addresses within the same recovery phrase, nothing brings me to my original wallet. I hade more than 300 USD in that wallet.
this is a really bad situation and the developers are not helping

@GGG888GGG
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could you log in this address in other place? Or do you save private key?

@kanchaab
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could you log in this address in other place? Or do you save private key?

I just had to reinstall my OS, then this problem occurred, no I didnt save private key, only the 12 word recovery phrase.

@GGG888GGG
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do you remember
1)when you created this wallet, is it created in unisat?
2)did you create multiple Accounts under a HDwallet? Or did you create multiple HDwallets?
3)are you sure you haven't Customed the optionals "Derivation path" or "Passphrase"? People may not aware it.
image

@kanchaab
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do you remember 1)when you created this wallet, is it created in unisat? 2)did you create multiple Accounts under a HDwallet? Or did you create multiple HDwallets? 3)are you sure you haven't Customed the optionals "Derivation path" or "Passphrase"? People may not aware it. image

  1. yes Unisat
  2. at first one HD wallet one account, then when I couldnt restore with 12 words, I created multiple accounts within one HD wallet
  3. Im sure
    thanks for trying to help me

@GGG888GGG
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@kanchaab I will notify you when a scan tool is available, it needs some time to finish it.

@kanchaab
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@kanchaab I will notify you when a scan tool is available, it needs some time to finish it.

I created this Unisat wallet on 28th May 2023 So I must have used the extension version [v1.1.20] for chrome.
Only saved 12 word recovery phrase and Im pretty sure I kept custom HD path and optional Phrase EMPTY.( unisat developers askd me the same and then they said there is nothing they could do, Its probably a BUG or something.

bc1phm5mdtjm8qad2yerf5uxwhz86c7n67nyf8qf7hzs03kpdsvcgqcsk52nsd this is my Original wallet address, but the 12 word security phrase brings me to another one.

really appreciate your help with this,

thanks again!

@git1tig
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git1tig commented Apr 19, 2024

Hi! I've got the same problem. When I recover the wallet on another device from phrase it seems that a new wallet is created whith 0 balance and different address. Luckely I have an access to the wallet on my device, but still it looks very dangerously if something happens. Is there any other way to install my wallet to another computer?

@kanchaab
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Hi! I've got the same problem. When I recover the wallet on another device from phrase it seems that a new wallet is created whith 0 balance and different address. Likely I have access to wallet on my device, but still it looks very dangerously if something happens. Is there any other way to install my wallet to another computer?

There are several people who had this problem, but UNISAT DEVELOPERS say there is nothing wrong with their extension and they cant do anything about it, i talked to them on X chat. I lost BTC +0.01112432 because of this, the best thing is not to use unisat anymore

@git1tig
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git1tig commented Apr 19, 2024

bad news! Thanks! Will think what to do...

@kanchaab
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bad news! Thanks! Will think what to do...

this is my original wallet address bc1phm5mdtjm8qad2yerf5uxwhz86c7n67nyf8qf7hzs03kpdsvcgqcsk52nsd
but 12 word recovery phrase brings me to a totally different empty one.
unisat developers asked me if i used any optional phrase but i dint. im 100% sure about it.
still i cant recovery my wallet. it has to be a bug on unisat. so its best your transfer your cripto to another wallet that is not buggy.
or you will lose it forever.

@git1tig
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git1tig commented Apr 19, 2024

The same situation. I copy/paste the phrase from the working wallet and nothing is recovered.. Transfer will bring fees - I've got a lot of ordinals there.

@kanchaab
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The same situation. I copy/paste the phrase from the working wallet and nothing is recovered.. Transfer will bring fees - I've got a lot of ordinals there.
yes, this is a really bad situation, the developers dont accept there is a problem with unisat. thats the worst thing, they are playing with our hard earned money

@cloud6605
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cloud6605 commented Apr 21, 2024

The same situation. I copy/paste the phrase from the working wallet and nothing is recovered.. Transfer will bring fees - I've got a lot of ordinals there.

Hi, can you export the seed phrase or private key from the working wallet, they try to recover it on another browser on the working pc? Please have a try and tell me the result. Thanks.

@cloud6605
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The same situation. I copy/paste the phrase from the working wallet and nothing is recovered.. Transfer will bring fees - I've got a lot of ordinals there.
yes, this is a really bad situation, the developers dont accept there is a problem with unisat. thats the worst thing, they are playing with our hard earned money

If you didn't set anything, and your seed phrase is 100% correct, then please wait for our new version. We'll try to enhance the scan function, maybe that can find out your original address.

@kanchaab
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The same situation. I copy/paste the phrase from the working wallet and nothing is recovered.. Transfer will bring fees - I've got a lot of ordinals there.
yes, this is a really bad situation, the developers dont accept there is a problem with unisat. thats the worst thing, they are playing with our hard earned money

If you didn't set anything, and your seed phrase is 100% correct, then please wait for our new version. We'll try to enhance the scan function, maybe that can find out your original address.

thank you, I just tried the latest version but no luck

@git1tig
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git1tig commented Apr 23, 2024

me too... :(

@david-dacruz
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Hi I'm having the same issue any support on this?

@kanchaab
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kanchaab commented Jun 9, 2024

Hi I'm having the same issue any support on this?

No support yet, I contacted Unisat developers through X platform they said they would make the extension with stronger scanning for other wallet addressees but I still cant recover my wallet adress

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