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LDAP requests intermittently failing #31

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mksndz opened this issue Aug 3, 2020 · 0 comments · Fixed by #32
Open

LDAP requests intermittently failing #31

mksndz opened this issue Aug 3, 2020 · 0 comments · Fixed by #32

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@mksndz
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mksndz commented Aug 3, 2020

Exception monitoring shows that requests to the libraries LDAP server (172.16.34.168) intermittently fail. The failing requests are authenticated requests for determining "Standing Faculty" status. These failed requests currently raise an exception that silently redirect users to the Franklin homepage.

8/1/2020 @ 8:19AM
8/1/2020 @ 10:21AM
8/1/2020 @ 2:21PM
8/2/2020 @ 9:18AM
8/2/2020 @ 11:19AM
8/2/2020 @ 1:21PM
8/2/2020 @ 3:21PM
8/3/2020 @ 9:18AM
8/3/2020 @ 10:19AM
@mksndz mksndz linked a pull request Aug 3, 2020 that will close this issue
rescue Ldap exceptions, retry once, otherwise proceed #32
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rescue Ldap exceptions, retry once, otherwise proceed upenn-libraries/franklinforms
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@mksndz