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Analysing customer reviews using unsupervised learning approaches via Topic Modelling

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daniau23/british_airways_topic_modelling

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British Airways Customer Reviews

This project takes you through the following;

- Text analytics
- Text preprocessing
- Topic modelling with LDA
- Dynamic Topic Modelling with LDA
- Topic modelling and Dynamic Topic Modelling with BERTopic

Having conducted this experimentation, I believe the LDA approach is more suited for this project with the use of bigrams to capture the required topics for this corpus.

Feel free to replicate this project

Needed packages can be found in the yaml file

Sentence transformer --> all-MiniLM-L6-v2m

Data could be downloaded from the kaggle-url