User registration form "Notes" field usability issue

[maarten-litmaath]

The "Notes" field in the user registration form is both mandatory and empty by default, which means the user has to invent some text to be able to submit the form.

There are a few ways to improve the UX:

• allow the field to be removed from the form (that would be best for the LHC experiments);
• make the field optional;
• provide a default content, e.g. a neutral message like "to get access to resources for my work".

If any of these improvements is easy to implement in the short term, it would be good to have that available soon, thanks!

[maarten-litmaath]

[norealroots]

Our planned implementation for this is:

• Maintain the current behavior as default
• give the IAM administrator config options to change this behavior:

1. Mandatory: this is the current behavior, which requires a request to have the notes field completes
2. Optional: this keeps the notes field on the form, but it is no longer a required field
3. Hidden: this hides the notes field completely, so that users do not see it.

@Sae126V will be looking into this as part of the INDIGO IAM Hackathon.